Liverpool Cathedral

Liverpool Cathedral

Project: Comprehensive review of visitor experience

Scope: Analyse spread of visitor-facing activity, including:

• Auditing wide range of current provision for visitors
• Analysing needs of different audiences, especially those of clergy/worshippers compared with tourists/corporate events
• Uncovering opportunities to increase income, including easy gains
• Working with Visitor Experience Group to look at co-ordinating activity across the venue
• Helping to plan future development