National Museum of the Royal Navy, sites across UK

NMRNProject: Re-development of Portsmouth Historic Dockyard and other NMRN sites

Scope: Support successful HLF bid and improve visitor experience, including:

• Introducing new approach to understanding visitors, supported by training staff
• Directing a complete Knowledge Audit, producing detailed Audience Profiles and Research Plan, defining core and target audiences
• Producing Audience Development Plan and Rationale for HLF bid
• Creating innovative concept, layout and Interpretation Plan for new Collections Centre
• Working with museum architects to develop proposals
• Writing major part of HLF submission
• Auditing visitor experience and identifying improvements for Portsmouth Historic Dockyard, Fleet Air Arm Museum and Royal Navy Submarine Museum
• Developing visitor offer and brand values across different NMRN sites

The HLF bid secured a Round 1 Pass and Development Phase Grant.