Durham World Heritage Site

Major reappraisal of the visitor experience and visitor offer and options for the World Heritage Site in the centre of Durham.

Exploring the nature of a visit for different audiences, how the Castle and different elements of the site fit in, potential use at different times, touch points for engagement including digital and how to enhance the benefits to visitors, including tourists and local/regional residents.

Working with project team to develop short-term changes to trial as well as longer-term development to maximise potential.